Waiter/ess

Conditions

• Accommodation: accommodation is provided in Jumeirah-managed colleague housing located 15–20 minutes from the hotels. It consists of shared rooms (2 per room) with communal bathrooms. The facility includes swimming pools, a clubhouse, gym, game rooms, 24h supermarket, clinic, dental services, male and female salons, sports arena, 24h coffee shop, and regular community events.
• Meal : Colleagues are entitled to free meals in the staff canteen at the hotel during duty (breakfast, lunch, dinner). The canteen is also open for two coffee breaks and offers a late-night meal for night shift colleagues. Additionally, the accommodation has a cafeteria serving breakfast, lunch, and dinner — also free of charge.
• Service Charge & Tips: Service charge is applicable from the second month of joining. It is variable and linked to hotel revenue, typically ranging between AED 1,500 and 2,500 per month, though it may go as high as AED 3,000 or as low as AED 600 during low seasons (e.g., summer). Tips are shared equally within departments and vary depending on the outlet.
• Working hours & days off: All colleagues (up to supervisory level) work 48 hours per week with 1 hour break daily, and have 1 day off per week. Some F&B roles (especially in all-day dining) may require split shifts or night shifts.
• Transportation: Complimentary transportation is provided via 24-hour shuttle buses between the accommodation and hotels. Occasional buses to nearby shopping malls are also available.
• Duration of Employment Contract: 2 years
• Language allowance: Fluent speakers of Spanish, French, Arabic, Italian, Mandarin, or Russian are eligible for an additional AED 300/month language allowance.
• Employment visa: Provided
• Medical Insurance: Provided
• Tickets : Provided

Responsibilities

• 1. Greet guests warmly and present menus. Take accurate food and drink orders and relay them to the kitchen or bar. Serve food and beverages in a timely manner.
• 2. Memorize or note down orders efficiently. Use POS (Point of Sale) systems to process orders and payments.
• 3. Set up tables with necessary utensils, condiments, and decorations.
• 4. Communicate with kitchen staff to ensure order accuracy. Work closely with hosts, bartenders, and other staff to maintain smooth service.
• 5. Stay informed about the menu, daily specials, and promotions.
• 6. Follow hygiene, food safety, and health regulations. Handle glassware and plates carefully to avoid accidents.

Requirements

• 1. High Englsh skills. Team player. Sociable.
• 2. Previous experience at least 2 years. Ability to multitask and work efficiently under pressure. Good memory and attention to detail.
• 3. Friendly, polite, and professional attitude. Strong teamwork and collaboration skills. Professional appearance and good personal hygiene.