Housekeeping Supervisor

Conditions

• Salary : Competitive package
• Meal: Duty meal provided
• Accommodation: Provided
• Contract Type: Seasonal
• Medical insurance: Provided

Responsibilities

• Supervise and coordinate the daily activities of Housekeeping Attendants and public area cleaners. Assign room cleaning schedules and ensure staff complete duties according to operational standards. Monitor staff productivity and maintain efficiency during shifts.
• Inspect guest rooms, suites, and public areas after cleaning to ensure they meet luxury hotel standards. Ensure rooms are prepared according to arrival, stayover, and departure procedures.
• Communicate with Front Office regarding room status (clean, inspected, out of order, vacant). Coordinate with Maintenance Department to report technical issues or repairs in guest rooms and public areas.
• Respond promptly and professionally to guest requests, complaints, or special requirements. Ensure the housekeeping team delivers discreet, efficient, and personalized service consistent with luxury hospitality standards.
• Monitor housekeeping supplies, cleaning products, linens, and guest amenities. Ensure housekeeping trolleys and storage areas are properly stocked and organized.

Requirements

• Minimum 2–3 years of experience in housekeeping operations within the hospitality industry. At least 1 year of supervisory or team leader experience in a hotel or resort environment. Previous experience in 4-star or 5-star hotels is highly preferred.
• Diploma or degree in Hospitality Management, Tourism, or a related field is preferred. Professional training in hotel housekeeping operations is an advantage.
• Good command of English (spoken and written) for communication with guests and management.
• Professional appearance and grooming in line with luxury hospitality standards. Strong communication and interpersonal skills. Positive attitude, reliability, and ability to work under pressure.