Senior Barista

Conditions

• Accommodation: accommodation is provided in Jumeirah-managed colleague housing located 15–20 minutes from the hotels. It consists of shared rooms (2 per room) with communal bathrooms. The facility includes swimming pools, a clubhouse, gym, game rooms, 24h supermarket, clinic, dental services, male and female salons, sports arena, 24h coffee shop, and regular community events.
• Employment visa: Provided
• Medical Insurance: Provided
• Tickets : Provided
• Meal : Colleagues are entitled to free meals in the staff canteen at the hotel during duty (breakfast, lunch, dinner). The canteen is also open for two coffee breaks and offers a late-night meal for night shift colleagues. Additionally, the accommodation has a cafeteria serving breakfast, lunch, and dinner — also free of charge.
• Service Charge & Tips: Service charge is applicable from the second month of joining. It is variable and linked to hotel revenue, typically ranging between AED 1,500 and 2,500 per month, though it may go as high as AED 3,000 or as low as AED 600 during low seasons (e.g., summer). Tips are shared equally within departments and vary depending on the outlet.
• Working hours & days off: All colleagues (up to supervisory level) work 48 hours per week with 1 hour break daily, and have 1 day off per week. Some F&B roles (especially in all-day dining) may require split shifts or night shifts.
• Transportation: Complimentary transportation is provided via 24-hour shuttle buses between the accommodation and hotels. Occasional buses to nearby shopping malls are also available.
• Salary: 3,200 – 3,850 AED + service charge & tips
• Duration of Employment Contract: 2 years
• Language allowance: Fluent speakers of Spanish, French, Arabic, Italian, Mandarin, or Russian are eligible for an additional AED 300/month language allowance.

Responsibilities

• 1. Prepare and serve high-quality coffee beverages, including espresso-based drinks, pour-overs, cold brews, and specialty creations. Maintain consistency in taste, presentation, and quality across all drinks. Ensure all beverages meet company standards and customer expectations.
• 2. Support and supervise junior baristas, offering training, guidance, and performance feedback. Lead by example in delivering excellent customer service and bar operations. Assist in onboarding and mentoring new team members.
• 3. Create a welcoming, professional, and personalized experience for every guest. Address customer concerns or complaints promptly and professionally, escalating when necessary. Offer recommendations on drinks, food pairings, and promotions.

Requirements

• 1. High school diploma or equivalent required. Barista certification or specialty coffee training (e.g., SCA certification) is a strong advantage. Food safety and hygiene certification (as per local laws) preferred.
• 2. Minimum 2–3 years of hands-on barista experience in a high-volume café, specialty coffee shop, or hospitality venue. Proven ability to operate professional espresso machines, grinders, and brewing equipment. Experience training or supervising junior team members is highly preferred.
• 3. Excellent knowledge of coffee beans, brewing methods, milk texturing, and beverage presentation. Strong leadership and communication skills to manage bar flow and support junior staff. Attention to detail and high standards for beverage quality and service.