Butler

Conditions

• Accommodation: accommodation is provided in Jumeirah-managed colleague housing located 15–20 minutes from the hotels. It consists of shared rooms (2 per room) with communal bathrooms. The facility includes swimming pools, a clubhouse, gym, game rooms, 24h supermarket, clinic, dental services, male and female salons, sports arena, 24h coffee shop, and regular community events.
• Employment visa: Provided
• Medical Insurance: Provided
• Tickets : Provided
• Meal : Colleagues are entitled to free meals in the staff canteen at the hotel during duty (breakfast, lunch, dinner). The canteen is also open for two coffee breaks and offers a late-night meal for night shift colleagues. Additionally, the accommodation has a cafeteria serving breakfast, lunch, and dinner — also free of charge.
• Service Charge & Tips: Service charge is applicable from the second month of joining. It is variable and linked to hotel revenue, typically ranging between AED 1,500 and 2,500 per month, though it may go as high as AED 3,000 or as low as AED 600 during low seasons (e.g., summer). Tips are shared equally within departments and vary depending on the outlet.
• Working hours & days off: All colleagues (up to supervisory level) work 48 hours per week with 1 hour break daily, and have 1 day off per week. Some F&B roles (especially in all-day dining) may require split shifts or night shifts.
• Transportation: Complimentary transportation is provided via 24-hour shuttle buses between the accommodation and hotels. Occasional buses to nearby shopping malls are also available.
• Salary: 2,300 – 2,975 AED + service charge & tips
• Duration of Employment Contract: 2 years
• Language allowance: Fluent speakers of Spanish, French, Arabic, Italian, Mandarin, or Russian are eligible for an additional AED 300/month language allowance

Responsibilities

• 1. Provide attentive, discreet, and personalized service to principals or guests. Greet guests upon arrival, assist with check-ins, and handle all special requests professionally. Anticipate needs and preferences to ensure a seamless and luxurious experience.
• 2. Maintain the cleanliness, organization, and readiness of rooms, suites, or private areas. Oversee daily room upkeep in collaboration with housekeeping and maintenance teams. Ensure high standards in presentation, ambience, and comfort at all times.
• 3. Serve meals and beverages according to formal service standards (silver service, butler style, etc.). Assist with table setting, wine service, and clearing during meals or events. Coordinate with chefs and kitchen staff for in-room dining or private functions.

Requirements

• 1. Minimum 2–3 years of experience in a similar role within a luxury hotel, private estate, yacht, or VIP residence. Solid understanding of formal service protocols, guest relations, and household etiquette. Experience in valet duties, wardrobe care, and luxury service standards.
• 2. Proficient in delivering personalized, anticipatory, and discreet service. Excellent knowledge of dining etiquette, table setting, wine service, and formal dining protocols. Strong organizational and multitasking skills.
• 3. Well-groomed, professional appearance and impeccable manners. High level of discretion, integrity, and confidentiality. Respectful, courteous, and culturally sensitive.