Bellman

Conditions

• Duration of Employment Contract : 2 years
• Accommodation: provided
• Transportation: provided
• Medical insurance: provided
• Meal : free duty meal
• Public holidays: 11 days per year
• Benefit: wage of 21 days gratuity end of service per year
• Benefit: 50% F&B Discount, 30% Spa Discount
• Benefit: Free learning courses, many more other benefits within Minor Worldwid

Responsibilities

• Luggage Assistance: Assist guests with carrying, delivering, and storing their luggage upon arrival and departure.
• Guest Escorting: Escort guests to their rooms, explaining room features and hotel amenities.
• Providing Information: Offer directions, information about hotel services, and recommendations for local attractions.
• Valet Services: Park and retrieve guest vehicles if valet services are required.
• Handling Deliveries: Deliver packages, messages, or other items to guest rooms promptly.
• Maintaining Lobby Areas: Ensure the lobby and entrance areas are clean, organized, and welcoming.
• Security Awareness: Monitor the premises to ensure the safety of guests and their belongings.
• Special Requests: Assist with additional guest needs, such as arranging transportation or securing special items.

Requirements

• Physical Fitness: Ability to lift and carry heavy luggage and stand for extended periods.
• Customer Service Skills: Friendly, courteous, and professional demeanor when interacting with guests.
• Communication Skills: Clear verbal communication to provide directions and respond to guest inquiries.
• Knowledge of the Property: Familiarity with hotel facilities, room locations, and amenities.
• Punctuality and Reliability: Dependable and able to work flexible schedules, including weekends and holidays.
• Appearance: Well-groomed and presentable, adhering to uniform and grooming standards.
• Driving Skills: Valid driver’s license (if valet or driving services are required).
• Teamwork: Ability to work collaboratively with other staff to ensure smooth guest experiences.